Transfilez Privacy Policy

1. Introduction

Welcome to Transfilez. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered document processing platform.

2. Information We Collect

2.1 Information you provide:

• Account information (name, email address, company details)
• Payment information
• Documents and images you upload (receipts, invoices, etc.)
• Information about your clients when you use our platform to collect documents from them

2.2 Information we automatically collect:

• Usage data (features used, frequency of use)
• Device and browser information
• IP address and location data

3. How We Use Your Information

We use the collected information to:

• Provide and improve our AI document processing services
• Process payments and manage subscriptions
• Communicate with you about your account and our services
• Analyze usage patterns to enhance our platform
• Comply with legal obligations

4. Data Processing and AI

Transfilez uses artificial intelligence to process documents. This involves:

• Analyzing uploaded images and documents
• Converting visual information into text
• Extracting relevant data from processed documents

We do not use your uploaded documents or extracted data to train our AI models unless you explicitly opt-in to such use.

5. Data Sharing and Disclosure

We may share your information with:

• Your clients, when you use our platform to collect and process their documents
• Third-party service providers (e.g., payment processors, cloud storage providers)
• Legal authorities when required by law

We do not sell your personal information or processed document data to third parties.

6. Data Retention and Deletion

We retain your account information and processed documents for as long as your account is active or as needed to provide you services. You can request deletion of your data by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

7. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information
• Object to or restrict certain processing activities
• Data portability

To exercise these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us